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I tried to call friday and waited on hold for 15 min and no one answered I called this morning and waited on hold for 10 min and no one answered I tried chat and started at person 54 in line I got to number 2 and then got bumped off I started back at person number 47 and got bumped off again I am placing another call currently and have been waiting for 15 min again I am extremely disappointed at the decline in quality and customer service it has been wonderful in the past I have been ordering bundles for 5 years and I am about to completely quit i'm only calling because a Hot My Favorite Nurse Calls Me Mom shirt package of diapers was missing out of my box what else can I do to get what I paid 100 for. I ordered the diaper wipe bundle for the first time this month I was super excited to try this company and with a 40 discount this bargain mama was thrilled I looked up my daughters size and at 27 pounds she nicely fit into the size 4 category I ordered my shipment and quickly opened a bag for home and sent one to school with her day 1 she woke up with the diaper off of her in the soaking wet bed it had cake undone because they were a bit too snug I thought it was a coincidence but it kept happening I sat on the phone and live chat for over 45 minutes waiting for help with returning when I finally got someone I was told I couldn t swap in store to a bigger size and I couldn t swap online only refund my money and reorder even with the 20 off code floating around by reordering with only a percent of my original return I d have to spend over 30 I told the customer service lady to cancel my return I cancelled my monthly bundle also the diapers were average and the wipes are great but the returns and inability to get a customer service assistant on the line in a timely manner has me going somewhere else bummer. In the latest episode of detail we are taking a look at what jewell loyd of the seattle storm can do to take her game to yet another level watch it now on espnHot My Favorite Nurse Calls Me Mom shirt Hot My Favorite Nurse Calls Me Mom shirt

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